The Smoke Green 28 day Limited Warranty strictly covers the original purchaser only under the following terms: Batteries, Chargers , USBs are covered under our 28 day warranty cover and may be repaired or replaced at our discretion, a maximum of 1 (one) time only.
Batteries are consumable and as such are warranted for 28 days from the date of purchase. Our batteries are manufactured to the highest standard, but may fail or degrade over a period of time, especially if used incorrectly. The expected lifespan of an electronic cigarette battery is around 2-3 months or a maximum of 150 charge cycles, depending on usage. Replacement batteries may be purchased from our kiosks, retailers or on line at smokegreen.ie
Refilling cartomizers with any substance may damage the automatic battery and will invalidate your warranty.
All refills are consumable products not covered under warranty due to the consumable nature of the product, and for health and hygiene purposes.
The Warranty excludes defects arising from accidental damage, misuse, inadequate maintenance, improper charging or use of alternative charging adaptors, or unauthorised modifications including the use of e-liquid substances.
Please email us if you have any queries at smokegreen.ie
All returned products are subject to testing prior to sending any replacement. Please allow 7days for a replacement to be issued.